Guided diagnostics
Pick a symptom and the flow walks you through it step by step — the readings you take branch the diagnosis to a specific call, the same engine as the app.
Guided diagnostics is a paid feature — you're seeing the preview. Any paid plan unlocks every flow and the whole app.
See plansNo CoolingLocked11 stepsLow AirflowLocked6 stepsWeak Compressor / High HeadLocked8 stepsNo Heat — Gas FurnaceLocked14 stepsCondenser Won't StartLocked13 stepsHeat Pump — Not HeatingLocked9 stepsHeat Pump — Advanced No/Weak HeatLocked14 stepsFrozen Evaporator CoilLocked8 stepsHigh Head Pressure / Dirty CondenserLocked7 stepsWater Leak / Clogged Condensate DrainLocked4 stepsSystem Completely Dead / No PowerLocked6 stepsCompressor Electrical FaultLocked21 stepsRefrigerant Charge Matrix (SH/SC)Locked16 stepsCombustion & Heat-Exchanger Analysis — Gas FurnaceLocked9 stepsAdvanced Low Airflow — Static Profile + CFM/tonLocked9 stepsAdvanced Electrical / Controls — Won't Start or No CommsLocked13 steps